Shipping Policy
We’re honored to share the healing power of herbs with you! Here's everything you need to know about how your order will be shipped:
📮 Shipping Carrier
All orders are shipped through USPS (United States Postal Service).
🚚 Shipping Method
We use USPS Ground Advantage, which typically delivers within 6–8 business days after your order has been fulfilled.
Note: USPS Ground Advantage is currently the only shipping option available (Priority Mail coming soon).
💲 Shipping Fee
A flat shipping fee of $5 applies to every order — no hidden costs, just roots on the move!
🛍 Returns & Damaged Items
We do not accept returns.
However, if your item arrives damaged, we’ll replace it free of charge and ship it at no cost (photo is required).
⏳ Processing Time
Orders are usually processed and fulfilled within 1–3 business days. Once your order is fulfilled, you’ll receive a tracking number via email.
📅 Delivery Timeline Summary
💌 Order Processing: 1–3 business days
📦 Shipping Time (after fulfillment): 6–9 business days
📫 Total Estimated Time to Arrival: 7–11 business days from order placement
❓ Questions or Issues?
If you have any questions about your shipment or need help tracking your package, feel free to reach out to us at powerofrootsapothecary@gmail.com.
Thank you for trusting The Power of Roots 🌱 We’re grateful to be part of your wellness journey.